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   Author Details

Author Name: Bill Fromm

A nationally known expert in strategic planning and customer service, Bill co-founded SMG and created the marketing firm Barkley Evergreen & Partners. Bill’s client roster represents retail, fast food, business-to-business, franchise operations, telecommunications products and automotive aftermarket. Bill was named Inc. Magazine’s Regional Entrepreneur of the Year in 1995. He is the author of two books on customer service, The Ten Commandments of Business and How To Break Them and The Real Heroes of Business and Not a CEO Among Them, co-authored with Leonard Schlesinger. Bill has appeared on both the Today Show and the Oprah Winfrey Show and was featured on a segment produced by CBS’ 48 Hours on customer service. He is a graduate of Northwestern University.

     Books By Author :: Bill Fromm

   
10 Commandments of Business and How to Break Them
 -by Bill Fromm

Fromm, president of Barkley & Evergreen Advertising in Kansas City, believes in breaking the "rules" of business ... Read More



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Preeti Shenoy, née Preeti Kamath, is a painter and writer from Pune, India. During her school years Preeti studied in Kendriya Vidyalayas all o Read More...

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THE RULE BREAKERS

by: PREETI SHENOY

There are two kinds of people in this world—those who follow the rules and those who do not think twice about breaking them. Studious, smart and sincere, Veda harbours big dreams for the future. But her parents arrange a marriage for her, and the twenty year old discovers that she has no say in the matter. Forced to leave behind an idyllic life in the hill town of Joshimath—fille Read More...
 
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