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   Author Details

Author Name: Bill Fromm

A nationally known expert in strategic planning and customer service, Bill co-founded SMG and created the marketing firm Barkley Evergreen & Partners. Bill’s client roster represents retail, fast food, business-to-business, franchise operations, telecommunications products and automotive aftermarket. Bill was named Inc. Magazine’s Regional Entrepreneur of the Year in 1995. He is the author of two books on customer service, The Ten Commandments of Business and How To Break Them and The Real Heroes of Business and Not a CEO Among Them, co-authored with Leonard Schlesinger. Bill has appeared on both the Today Show and the Oprah Winfrey Show and was featured on a segment produced by CBS’ 48 Hours on customer service. He is a graduate of Northwestern University.

     Books By Author :: Bill Fromm

   
10 Commandments of Business and How to Break Them
 -by Bill Fromm

Fromm, president of Barkley & Evergreen Advertising in Kansas City, believes in breaking the "rules" of business ... Read More



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Chetan Bhagat was born on 22nd April 1974 in New Delhi, India. After finishing school at The Army Public School in New Delhi, he joined IIT Delhi. He Read More...

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THE GIRL IN ROOM 105

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Hi, I’m Keshav, and my life is screwed. I hate my job and my girlfriend left me. Ah, the beautiful Zara. Zara is from Kashmir. She is a Muslim. And did I tell you my family is a bit, well, traditional? Anyway, leave that. Zara and I broke up four years ago. She moved on in life. I didn’t. I drank every night to forget her. I called, messaged, and stalked her on social media. She jus Read More...
 
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